unable to save deck changes on Firefox
Pangwin 2 years{"ops":[{"insert":"twice now, after a period of time without clearing my browser cache, archidekt has developed an issue where I can't save changes I made to my decks, receiving the error message \"Unable to save. Export your changes before refreshing. If this problem continues, please contact Archidekt support\". This is solved by clearing cache, so it doesn't ruin the site, but I would like to be able to edit my decks without signing out of my other sites\n"}]}
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michael(Alpha User)
2 years{"ops":[{"insert":"Sorry that you're experiencing an issue, I would like to fix this issue for you so that you don't have to clear your cache every so often. \n\nIn the interim however, you should be able to clear the cache and site data "},{"attributes":{"bold":true},"insert":"for just archidekt"},{"insert":" by clicking the lock icon next to the URL in firefox then choosing "},{"attributes":{"bold":true},"insert":"Clear cookies and site data"},{"insert":". Doing it that way should just clear it for archidekt.com so you don't need to worry about signing out of other sites.\n\nAlright, let's try to figure out your issue. It's odd to me that it would work for a while then just stop, and can be fixed by clearing cache. If this happens to you again, could you try logging out and back in? See if that fixes the issue for a time as well. I'm curious if your browser isn't allow cookies to save, so when it goes to refresh your token, it could be failing if that's the case. \n\nAm I understanding it correctly that it works fine for some period of time, but then just stops working after a little bit? If that's the case, do you know about how long that it works for? Like is it happening in a single brewing session, or is it something that \"you reload the site the next day and it's not working\" kind of thing? \n"}]}
Edited 11/3/2022, 10:32:36 PM
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Pangwin 2 years{"ops":[{"insert":"I just cleared cookies and site data and that did not resolve the issue, so there's more context on what's happening\n\nAs is, Archidekt only stores my login for ~a week before having to log back in, so I have logged out and back in since this issue showed up, yes. Just to be sure I did manually log out and back in and that did not fix it either.\n\nUp until a couple months ago, the site worked flawlessly. Then this issue first occurred, and after about a week I deleted my browser cache and it was resolved. It took about another month to show up, and it isn't really happening mid session. I will leave the site alone for a day or more, and when I come back I receive that error\n"}]}
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